Privacy Policy
Tudor Environmental ("us",
"we", or "our") operates the www.tudorenvironmental.co.uk
website (the "Service").
This page informs you of our policies
regarding the collection, use, and disclosure of personal data when you use our
Service and the choices you have associated with that data.
We use your data to provide and improve the
Service. By using the Service, you agree to the collection and use of
information in accordance with this policy. Unless otherwise defined in this
Privacy Policy, terms used in this Privacy Policy have the same meanings as in
our Terms and Conditions, accessible from www.tudorenvironmental.co.uk
Definitions
Service
Service is the
www.tudorenvironmental.co.uk website operated by Tudor Environmental
Personal Data
Personal Data means data
about a living individual who can be identified from those data (or from those
and other information either in our possession or likely to come into our
possession).
Usage Data
Usage Data is data
collected automatically either generated by the use of the Service or from the
Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces
of data stored on your device (computer or mobile device).
Data Controller
Data Controller means the
natural or legal person who (either alone or jointly or in common with other
persons) determines the purposes for which and the manner in which any personal
information are, or are to be, processed.
For the purpose of this
Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service
Provider) means any natural or legal person who processes the data on behalf of
the Data Controller.
We may use the services of
various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living
individual who is using our Service and is the subject of Personal Data.
Information Collection And Use
We collect several different types of information
for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to
provide us with certain personally identifiable information that can be used to
contact or identify you ("Personal Data"). Personally identifiable
information may include, but is not limited to:
·
Email address
·
First name and last name
·
Phone number
·
Address, State, Province,
ZIP/Postal code, City
·
Cookies and Usage Data
We may use your Personal Data to contact
you with newsletters, marketing or promotional materials and other information
that may be of interest to you. You may opt out of receiving any, or all, of
these communications from us by following the unsubscribe link or instructions
provided in any email we send or by contacting us.
Usage Data
We may also collect information how the
Service is accessed and used ("Usage Data"). This Usage Data may
include information such as your computer's Internet Protocol address (e.g. IP
address), browser type, browser version, the pages of our Service that you
visit, the time and date of your visit, the time spent on those pages, unique
device identifiers and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking
technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data
which may include an anonymous unique identifier. Cookies are sent to your
browser from a website and stored on your device. Tracking technologies also used
are beacons, tags, and scripts to collect and track information and to improve
and analyze our Service.
You can instruct your browser to refuse all
cookies or to indicate when a cookie is being sent. However, if you do not
accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
·
Session Cookies. We use Session Cookies
to operate our Service.
·
Preference Cookies. We use Preference
Cookies to remember your preferences and various settings.
·
Security Cookies. We use Security
Cookies for security purposes.
Use of Data
Tudor Environmental uses the collected data
for various purposes:
·
To provide and maintain our
Service
·
To notify you about changes to
our Service
·
To allow you to participate in
interactive features of our Service when you choose to do so
·
To provide customer support
·
To gather analysis or valuable
information so that we can improve our Service
·
To monitor the usage of our
Service
·
To detect, prevent and address
technical issues
·
To provide you with news,
special offers and general information about other goods, services and events
which we offer that are similar to those that you have already purchased or
enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under General
Data Protection Regulation (GDPR)
If you are from the European Economic Area
(EEA), Tudor Environmental legal basis for collecting and using the personal
information described in this Privacy Policy depends on the Personal Data we
collect and the specific context in which we collect it.
Tudor Environmental may process your
Personal Data because:
·
We need to perform a contract
with you
·
You have given us permission to
do so
·
The processing is in our
legitimate interests and it's not overridden by your rights
·
For payment processing purposes
·
To comply with the law
Retention of Data
Tudor Environmental will retain your
Personal Data only for as long as is necessary for the purposes set out in this
Privacy Policy. We will retain and use your Personal Data to the extent
necessary to comply with our legal obligations (for example, if we are required
to retain your data to comply with applicable laws), resolve disputes, and
enforce our legal agreements and policies.
Tudor Environmental will also retain Usage
Data for internal analysis purposes. Usage Data is generally retained for a
shorter period of time, except when this data is used to strengthen the
security or to improve the functionality of our Service, or we are legally
obligated to retain this data for longer time periods.
Transfer Of Data
Your information, including Personal Data,
may be transferred to — and maintained on — computers located outside of your
state, province, country or other governmental jurisdiction where the data
protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom
and choose to provide information to us, please note that we transfer the data,
including Personal Data, to United Kingdom and process it there.
Your consent to this Privacy Policy
followed by your submission of such information represents your agreement to
that transfer.
Tudor Environmental will take all steps
reasonably necessary to ensure that your data is treated securely and in
accordance with this Privacy Policy and no transfer of your Personal Data will
take place to an organization or a country unless there are adequate controls
in place including the security of your data and other personal information.
Disclosure Of Data
Disclosure for Law Enforcement
Under certain circumstances, Tudor
Environmental may be required to disclose your Personal Data if required to do
so by law or in response to valid requests by public authorities (e.g. a court
or a government agency).
Legal Requirements
Tudor Environmental may disclose your
Personal Data in the good faith belief that such action is necessary to:
·
To comply with a legal
obligation
·
To protect and defend the
rights or property of Tudor Environmental
·
To prevent or investigate
possible wrongdoing in connection with the Service
·
To protect the personal safety
of users of the Service or the public
·
To protect against legal
liability
Security Of Data
The security of your data is important to
us, but remember that no method of transmission over the Internet, or method of
electronic storage is 100% secure. While we strive to use commercially
acceptable means to protect your Personal Data, we cannot guarantee its
absolute security.
Your Data Protection Rights Under General Data Protection
Regulation (GDPR)
If you are a resident of the European
Economic Area (EEA), you have certain data protection rights. Tudor
Environmental aims to take reasonable steps to allow you to correct, amend,
delete, or limit the use of your Personal Data.
If you wish to be informed what Personal
Data we hold about you and if you want it to be removed from our systems,
please contact us.
In certain circumstances, you have the
following data protection rights:
The right to access, update or to delete the information we have on
you. Whenever made possible, you can access, update
or request deletion of your Personal Data directly within your account settings
section. If you are unable to perform these actions yourself, please contact us
to assist you.
The right of rectification. You have the
right to have your information rectified if that information is inaccurate or
incomplete.
The right to object. You have the right
to object to our processing of your Personal Data.
The right of restriction. You have the
right to request that we restrict the processing of your personal information.
The right to data portability. You have
the right to be provided with a copy of the information we have on you in a
structured, machine-readable and commonly used format.
The right to withdraw consent. You also
have the right to withdraw your consent at any time where Tudor Environmental
relied on your consent to process your personal information.
Please note that we may ask you to verify
your identity before responding to such requests.
You have the right to complain to a Data Protection
Authority about our collection and use of your Personal Data. For more
information, please contact your local data protection authority in the
European Economic Area (EEA).
Service Providers
We may employ third party companies and
individuals to facilitate our Service ("Service Providers"), to
provide the Service on our behalf, to perform Service-related services or to
assist us in analyzing how our Service is used.
These third parties have access to your
Personal Data only to perform these tasks on our behalf and are obligated not
to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to
monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web
analytics service offered by Google that tracks and reports website traffic.
Google uses the data collected to track and monitor the use of our Service.
This data is shared with other Google services. Google may use the collected
data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having
made your activity on the Service available to Google Analytics by installing
the Google Analytics opt-out browser add-on. The add-on prevents the Google
Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information
with Google Analytics about visits activity.
For more information on the
privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Payments
We may provide paid products and/or
services within the Service. In that case, we use third-party services for
payment processing (e.g. payment processors).
We will not store or collect your payment
card details. That information is provided directly to our third-party payment
processors whose use of your personal information is governed by their Privacy
Policy. These payment processors adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, Mastercard, American Express and Discover. PCI-DSS
requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Sage Pay
Their policies can be viewed
at https://www.sagepay.co.uk/policies
Links To Other Sites
Our Service may contain links to other
sites that are not operated by us. If you click on a third party link, you will
be directed to that third party's site. We strongly advise you to review the
Privacy Policy of every site you visit.
We have no control over and assume no
responsibility for the content, privacy policies or practices of any third
party sites or services.
Children's Privacy
Our Service does not address anyone under
the age of 18 ("Children").
We do not knowingly collect personally
identifiable information from anyone under the age of 18. If you are a parent
or guardian and you are aware that your Children has provided us with Personal
Data, please contact us. If we become aware that we have collected Personal
Data from children without verification of parental consent, we take steps to
remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time
to time. We will notify you of any changes by posting the new Privacy Policy on
this page.
We will let you know via email and/or a
prominent notice on our Service, prior to the change becoming effective and
update the "effective date" at the bottom of this Privacy Policy.
You are advised to review this Privacy
Policy periodically for any changes. Changes to this Privacy Policy are
effective when they are posted on this page.
Contact Us
If you have any questions about this
Privacy Policy, please contact us:
·
By email:
sales@tudorenvironmental.co.uk
·
By visiting this page on our
website:
https://www.tudorenvironmental.co.uk/index.php?route=information/contact
·
By phone number: 02476 856846
· By mail: Export House, Rowley Road, COVENTRY, CV3 4FR