Delivery & Returns
Delivery & Returns Information
Mainland UK addresses:
- Free of charge standard delivery on all orders* for trade customers only.
- AM Delivery £15.00 +VAT*
- Pre 10.30 Delivery £25.00 + VAT*
- Scottish Isles, Northern Ireland, Channel Islands, Europe - Delivery charge extra at cost - p.o.a.
* With the exception of products marked ‘plus carriage’. These items are often delivered direct from the manufacturers. Current costs available on application.
- Faulty, damaged or incorrectly supplied items must be notified to ourselves within 3 working days and we will be glad to quickly help resolve the problem at our expense.
- Stock items needing to be returned due to their being incorrectly ordered or unwanted:
- This can only be by prior arrangement. In general we will often be able to accept ‘stock’ items back for full credit once they are returned to us with all product packaging intact in a fully re-saleable condition. If we have to arrange the collection, a modest return-carriage cost will need to be deducted from the credited amount.
- Non-stock or special order items and machinery spares:
- Unless these are faulty or incorrectly supplied, they cannot be returned. Please ensure all specifications are checked carefully before placing any order.